Teenustööd OÜ respects the privacy of its customers and protects their personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant laws.

What data do we collect?
1. Name, phone number, and email address
2. Billing and payment information
3. Information provided when placing an order
Network identifier, such as “cookie” data. We use cookies only to collect statistical data to improve our website and applications and to display customized content on our website. To collect usage statistics, we use the Google Analytics service, collecting data on visited subpages, visit time, number of visits, devices used, entry channels, and other statistics.

Why do we collect personal data? We collect personal data for the following purposes:
1. To fulfill orders and provide products/services
2. To provide customer support and resolve issues
3. For marketing activities and sending notifications

Purpose and legal basis for processing personal data We process personal data for the following purposes:
1. To identify the data subject;
2. To conclude, modify and fulfill contracts;
3. For pre-contractual negotiations;
4. To process inquiries and requests, including web inquiries;
5. To resolve claims or warranty claims;
6. To enforce legal rights and obligations arising from legislation;
7. To fulfill accounting and auditing obligations;
8. In the legitimate interests of Teenustööd OÜ – to prevent legal violations or damages; We process personal data in accordance with the requirements arising from legal acts applicable in the European Union and Estonia.

How do we use the collected personal data? We use the collected personal data for the following purposes:
1. To fulfill orders and provide products/services
2. To provide customer support and resolve issues
3. For marketing activities and sending notifications

How do we share personal data? We keep the personal data we receive confidential. Personal data is not disclosed to third parties, except when the person has requested it, when required or permitted by law, when the person has given prior consent for this purpose, or when the person fails to fulfill obligations to Teenustööd OÜ.

How do we protect personal data? We implement appropriate technical and organizational measures to protect collected personal data from unauthorized access, modification, disclosure, or destruction.

How long do we keep personal data? We keep personal data only as long as necessary to achieve the purposes, including the retention periods required by law.

What are your rights regarding your personal data? You have the right to:
1. Ask us for information about the processing of your personal data and access your personal data
2. Request the correction, deletion, or restriction of your personal data
3. Object to the processing of your personal data
4. Request the transfer of your personal data
5. Submit complaints to a supervisory authority

How to contact us? If you have any questions about our privacy policy or you want to access, correct, delete, or limit your personal data, please contact us by email at info@keevitusteenused.ee.